Terms of Service

Last updated: November 15, 2026

1. Introduction and acceptance

Welcome to LineStencil, operated by Shanghai Jushen Intelligence Technology Co., Ltd. ("we", "us", "our"), a company incorporated in the People's Republic of China with its registered address at 2nd Floor, Building 3, No. 1036 Xizha Road, Nanqiao Town, Fengxian District, Shanghai 201400, China. These Terms of Service ("Terms") govern your use of the AI-powered tattoo stencil maker available at https://linestencil.com (the "Service").

By using the Service, creating an account, buying a Stencil Pack or subscribing to a plan, you confirm that you (a) are at least 18 years old, (b) have read and agree to these Terms, (c) agree to our Privacy Policy and Acceptable Use Policy, and (d) are authorized to agree on behalf of yourself or the organization you represent. If you do not agree, do not use the Service.

2. The Service

2.1 LineStencil turns images you upload (photos, sketches, designs, lettering) into tattoo stencils using AI, and lets you adjust lightness, color and mirroring, print at an exact size and download the result. It is a digital software-as-a-service product delivered over the internet; access is granted immediately after payment.

2.2 The Service relies on third-party AI models: Google Gemini 3.1 Flash Image for generation and Google Gemini 3.5 Flash Lite for safety screening, both from Google and accessed through OpenRouter. Their availability can affect the Service; we will tell you about significant disruptions.

3. Accounts and eligibility

The free plan can be used without an account. Paid plans require an account (for example, sign-in with Google). Keep your account secure, do not share it, and tell us at [email protected] about any unauthorized use. If you register for an organization, you confirm you can bind it to these Terms.

4. Plans and stencils

Current plans and prices are listed on the Pricing page:

• Free: 1 stencil per day, no payment.
• Stencil Pack: $5 one-time payment for 20 stencils. Does not renew.
• Pro: 60 stencils per month for $12 per month, or $96 per year billed yearly. Renews automatically.

One stencil equals one successful generation. Failed generations and images blocked by our safety checks are not counted. We may change plans or prices; price changes for existing subscriptions are announced by email at least 14 days before they apply.

5. Billing and payment

5.1 Merchant of Record. Payments are processed by Waffo Pancake as Merchant of Record. Card data is handled by Waffo and its PCI-DSS certified partners and never stored on our servers.

5.2 Subscription authorization. By subscribing to Pro you authorize recurring charges of the plan fee at the start of each monthly or yearly period until you cancel. We email you before each yearly renewal.

5.3 One-time purchases. Each Stencil Pack is a single charge authorized at checkout.

5.4 Taxes. Prices are shown in US dollars and may exclude taxes, which are calculated and collected at checkout where required by law.

6. Cancellation

You can cancel Pro at any time from your account page or by emailing [email protected] from your account email. Cancellation stops future charges; your plan stays active until the end of the current paid period. Pro stencils that are unused at the end of a month do not roll over. Separately purchased Stencil Pack stencils keep their own validity regardless of your subscription. When both are available, Pro monthly stencils are used first.

7. Refund policy

Because the Service is a digital product delivered immediately, payments are generally non-refundable, except:

• Pro, first-time subscribers: full refund if requested within 7 days of the first charge and you have used 10 stencils or fewer.
• Stencil Pack: full refund if requested within 7 days of purchase and none of its stencils were used.
• Billing errors: full refund of any duplicate or incorrect charge.
• Outages: a pro-rated credit or refund if the Service is unavailable for 72 hours or more for reasons within our control.
• Legal rights: any refund or withdrawal rights you have by law (for example in the EU or UK) are not affected.

Not refundable: periods already used (except as above), yearly fees requested more than 30 days after purchase, and accounts closed for breaking these Terms or the Acceptable Use Policy. To request a refund, email [email protected] with your account email and transaction ID. We reply within 2 business days and process approved refunds within 5–10 business days.

8. Billing disputes

If you think a charge is wrong, please email [email protected] before disputing it with your bank. We reply within 2 business days and fix confirmed errors within 5 business days.

9. Your content and AI outputs

9.1 You keep all rights to the images you upload. You give us a limited license to process them only to provide the Service. We do not store your images or stencils after processing and do not use them to train AI models.

9.2 Subject to these Terms, the stencils you generate belong to you and you may use them for any lawful purpose, including client work.

9.3 Stencils are AI-generated and may contain errors, missing details or changes from the original. You are responsible for checking every stencil before applying it to anyone's skin.

10. Acceptable use

You must follow the Acceptable Use Policy, which forms part of these Terms. In particular you may not upload or generate sexual content, content involving minors, graphic gore, hate content, deepfakes or impersonation of real people, or material that infringes copyright or trademarks; you may only upload images you own or have permission to use; and you may not get around safety checks or limits, scrape or automate the Service, use outputs to train competing AI models, or resell access without our written permission.

11. Data and privacy

Our Privacy Policy explains what we collect and why. Account data is kept for 90 days after you close your account or your subscription ends, then deleted.

12. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY OF AI OUTPUTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY RESULT OF APPLYING A STENCIL, AND OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

13. Suspension and termination

We may suspend or close your account if you materially breach these Terms or the Acceptable Use Policy, if we suspect fraud, or if required by law. If we close your account for any other reason, we refund the unused part of any prepaid period. You can close your account at any time by emailing [email protected].

14. Governing law and disputes

These Terms are governed by the laws of the People's Republic of China, without affecting mandatory consumer protection laws of the country where you live. Please contact [email protected] first so we can try to resolve any dispute informally.

15. Changes to these Terms

We may update these Terms. Material changes are announced on this page and by email to account holders at least 14 days before they take effect. If a provision is unenforceable, the rest remains in effect.

16. Contact

Support, billing, refunds, cancellation, legal and security: [email protected]
Shanghai Jushen Intelligence Technology Co., Ltd., 2nd Floor, Building 3, No. 1036 Xizha Road, Nanqiao Town, Fengxian District, Shanghai 201400, China